Patient Services Administrator

Patient Administrator

Location: Ipswich
Temporary Ongoing Booking

Key Responsibilities

• Welcoming patients and coordinating their journey throughout the service
• Handling telephone and face to face enquiries professionally and efficiently
• Booking appointments in line with clinical priorities and service protocols
• Managing and distributing reports and imaging data within required timescales
• Supporting administrative and month end processes for the wider management team
• Assisting with invoicing, payment collection, and banking duties
• Maintaining accurate patient and service records using internal systems

Requirements

• Previous experience in a customer facing or patient facing role
• Strong IT skills, including confidence using Microsoft Office systems
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively within a team environment
• Strong organisational skills with attention to detail

Additional Information

• 37.5 hours per week
• 4 day working pattern across Monday to Saturday
• Shifts between 8:00am and 6:00pm