Patient Pathway Administrator

Go back Oxford University Hospitals NHS Foundation Trust Patient Pathway Administrator

The closing date is 30 June 2025

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week are currently recruiting for the following Band 4 roles across the organisation:

• Patient Pathway Administrator - 32 hours per week, Permanent, Churchill Hospital.

When applying please:

• Include as much detail as possible in the application inc. qualifications, roles and responsibilities
• Include a supporting statement and showcase your skills and experience
• Specify if you have a strong desire to work in a certain department or role type
• Let us know if you want full time or part time work

Shortlisting will be carried out on: W/C 30 June 2025

The interview date for successful candidates will be: 08 July 2025

Please note, this vacancy may close early if there are sufficient applications.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Job responsibilities

The purpose of this role is to provide high standard, efficient and comprehensive support to clinical teams within the Dermatology Service.

The post holder is responsible for coordinating patient pathways and ensuring that the patients under the dermatology service receive their treatment within clinically appropriate timescales which are also in line with national referral to treatment (RTT) targets.

The post holder is expected to work within the wider administrative team and alongside clinical staff to deliver a high standard of patient care and proactively contribute to the ongoing development and improvement of the service.

Person Specification Experience

• MS office and applications (including Word, Excel and Outlook)
• Previous experience within the NHS/public sector
• Competent user of the Electronic Patient Record System (EPR).

Qualifications

• GCSE or equivalent in English and Maths, grades A-C

Interpersonal / Communication Skills

• Makes a positive contribution to effective multi-disciplinary team working
• Excellent customer care and communication
• Ability to adapt communication style as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust

£26,530 to £29,114 a yearper annum/pro rata