Patient Flow Support - Acute Medical Unit

Patient Flow Support - Acute Medical Unit

The closing date is 08 October 2025

A highly motivated, reliable and enthusiastic individual is required to join our team on the Acute Medical Unit at the Royal Oldham Hospital.

The role of the Patient Flow Support is to assist the department with patient flow coming in and out of the Ward, escalating any delays to the relevant service leads and Site Management team.

Main duties of the job

• The Patient Flow Tracker will escalate potential delays in a timely manner working closely with doctors, nurses and support staff.
• You will ideally have administration experience in a health or social care setting, excellent communication, organisation and IT skills.
• You must be able to use your initiative, be flexible in approach and work well in a busy team.
• Confidentiality and professionalism must be maintained at all times.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:

Person Specification Skills

• Able to prioritise workload
• Able to work under pressure
• Understanding of discharge process and pathways

Experience

• Experience of working with the general public
• Experience of working well within a team
• Experience of working with medical/nursing staff
• Previous experience of working within a healthcare setting

Qualification

• NVQ2 in administration or equivalent
• ECDL or equivalent

Knowledge

• Knowledge and experience of Microsoft Office
• Practical knowledge of PAS, Symphony systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust