Patient Experience Navigator - Clinical Admin

Icon Group, Wimbledon-based, seeks an administrative/receptionist to ensure smooth front-desk operations for patients and visitors. The role includes checking in/out patients, handling calls, scheduling, coordinating with clinical teams and maintaining accurate records.

The post holder will train and support colleagues, respond to escalations professionally, and assist with transcription and audits. Flexible cover during leave is required to maintain a calm, patient-focused reception.