Patient Experience & Quality Improvement Lead

A community healthcare organization in Hull and East Yorkshire seeks a Patient Experience Lead to coordinate patient feedback and improve care quality. You will manage complaints, ensure timely responses, and support clinical teams in enhancing patient satisfaction. Excellent communication and leadership skills are required. The role offers a salary ranging from £15.69 to £19.86 per hour, depending on skills and experience, with an emphasis on a hands-on approach to patient care.