Patient Engagement Lead

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Lead to join our team at HMP Huntercombe, a category C prison located near Henley-On-Thames. HMP Huntercombe offers a fast paced, unique rewarding environment to learn and develop, where no two days are the same. This is a fantastic opportunity to join our close-knit team on site, ensuring that patients receive the best quality care, and the team are fully supported. We are welcoming applications from those with lived experience of the justice system.

Hours

Monday - Friday, 37.5 hours per week, 09:00 - 17:30

Salary

This position is full time; you'll receive an annual salary up to £27,852 per annum FTE, depending on experience.

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team
• Candidates are required to have a legal right to work in the UK and, due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job

As a Patient Engagement Lead, your responsibilities will vary. You will:

• Be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer-led forums, planning and delivering projects/programmes in line with patients' needs and priorities, involving patients where possible in project and training delivery.
• Act as a point of contact and respond to patient engagement enquiries from staff, external partners and patients. Oversee and manage the health champion peer support model, including the delivery of Health Champion training across the region.
• Ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations communicated with patients, staff and external partners where necessary.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, including both internal and external options for development and learning.

It doesn't stop there we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group's purpose is to unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for fair and inclusive healthcare access to all.

• Provide outstanding patient experience by seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them.
• You will work closely with patients, healthcare and prison colleagues to ensure the patient is at the centre of service delivery.

Although not essential, ideal applicants would have experience in a hospital, community or prison environment.

Secure environments are challenging yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

Job description Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Lead to join our team at HMP Huntercombe, a category C prison located near Henley-On-Thames. HMP Huntercombe offers a fast paced, unique rewarding environment to learn and develop, where no two days are the same. This is a fantastic opportunity to join our close-knit team on site, ensuring that patients receive the best quality care, and the team are fully supported. We are welcoming applications from those with lived experience of the justice system.

Hours

Monday - Friday, 37.5 hours per week, 09:00 - 17:30

Salary

This position is full time; you'll receive an annual salary up to £27,852 per annum FTE depending on experience.

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team
• Candidates are required to have a legal right to work in the UK and, due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please see job advert for personal specifications.

Desirable

• Please see job advert for personal specifications.

Experience

Essential

• Please see job advert for personal specifications.

Desirable

• Please see job advert for personal specifications.

Additional Criteria

Essential

• Please see job advert for personal specifications.

Desirable

• Please see job advert for personal specifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Practice Plus Group

Nuffield

Henley on Thames

Oxfordshire

RG9 5SB

£25,000 to £27,852 a year. Up to £27,852 (depending on experience).