Patient Appointments Coordinator

A major healthcare provider in Stoke-on-Trent is seeking an Appointments Clerk to enhance patient journeys within their Call Centre. The role involves managing referrals, ensuring communication with service users, and leveraging various Trust systems for appointment management. Applicants should have GCSE qualifications, customer service experience, and be working towards an NVQ. Strong communication skills are essential. This position offers a unique opportunity to contribute to patient care while working in a supportive, inclusive environment.