Patient Administrator (Bank)

Patient Administrator (Bank)

The Blackheath Hospital, London

Bank Shifts

Salary: Up to £12.71 per hour (depending on level of experience, training and qualification)

We have an opportunity for a Patient Administrator to join our team in the Administration department.

This is a bank role working on an "as and when required" basis you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

Location

• Blackheath Hospital - London
• Goring Hall Hospital - Goring-by-Sea
• Shirley Oaks Hospital - Croydon