Patient Administrator (Bank)

Patient Administrator (Bank)
The Alexandra Hospital
Bank Shifts
Salary: £12.71 per hour

We are looking for a Patient Administrator to support the Administration department. This bank role works on an "as and when required" basis, supplementing staffing levels during busy periods and covering absences.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.