Patient Administrator

Patient Administrator - The Winterbourne Hospital

Part time role (22.5 hours per week) with flexible shift pattern. Permanent salary based on experience and qualification.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed, providing an efficient and professional service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of the Health and Safety at Work Act and ensure appropriate safety measures are in place for patients, relatives, visitors, staff and contractors.
• Complete all required mandatory training.

Qualifications

• Maths and English GCSE grades A C, or equivalent functional skills level2 evidence.
• Proficient PC skills, including use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment is beneficial.

Salary & Benefits

• 25 days holiday per year plus bank holidays, increasing to 30 days with service.
• Private pension scheme.
• Private healthcare scheme covering pre existing medical conditions.
• Friends and family hospital discounts.
• Family friendly policies, including enhanced maternity, paternity, and adoption pay.
• Non contributory life insurance.
• Staff engagement hub with discounts and rewards.
• Well being resources, tools and services.
• Employee recognition programmes.
• Industry leading training and development opportunities.

Diversity & Inclusion

Circle Health Group is committed to creating a diverse workforce and offers inclusive opportunities for all colleagues, welcoming diverse experiences, backgrounds, identities and expressions.