Patient Accounts Administrator

Location: On site / Galway City, Co. Galway, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare Administration
Salary: Competitive salary

The primary purpose of this role is to provide administrative support to both the Credit Control and Processing Teams within the Patient Accounts Department.

Responsibilities

• To provide administrative support to the patient accounts team, filing, scanning, post etc
• To assist with the processing of Insurance Claim Forms in accordance with relevant agreements.
• To assist in the collection of outstanding balances from both private insurers and patients.
• To assist with the invoicing of patients and to follow up on payment.
• Liaise with Patients on a daily basis via Letters, Telephone or email to ensure payment of outstanding balances.
• Dealing with queries relating to patient claims/outstanding statements.
• Dealing with phone queries from across the Galway Clinic in relation to patient accounts or insurance cover.
• Any other Adhoc duties allocated by Billing Manager

Qualifications

• Team player with excellent communication skills.
• Ability to work in a confidential manner at all times.
• Flexibility required as may be requested to work additional hours as and when required.
• Previous experience in a similar role - desirable not essential

Closing Date for applications: Friday 8th May 2026 at 4.30pm.

Blackrock Health at the Galway Clinic is an equal opportunities employer.