Pastoral Support Worker Grade 4

The Grade 4 Pastoral Support Worker will be responsible for assisting with the pastoral care and welfare support to all students in the University of Galway, particularly those experiencing crisis, adverse challenges and requiring acute support.

Essential Criteria Required

• Minimum of five years of work experience in a relevant role, particularly with young adults e.g. community, spiritual or pastoral support
• Evidence of a developed awareness of student welfare issues and pastoral concerns
• Evidence of organising relevant pastoral interventions or events
• Ability to manage social media relevant to the role
• Experience of dealing with confidential, sensitive, and complex student/young adult difficulties
• Evidence of ability to process and analyse data on student welfare
• Proficient skills in ICT related to the role, including MS Office, database etc
• Ability to liaise effectively and work as part of a team
• Applicants will be required to complete IT and Ability assessments
• Evidence of good decision making and use of initiative
• Experience supporting people with suicidality
• Experience working with minority and under-represented groups
• Knowledge of solution-focused support practices
• Experience working with community agencies relating to well-being and human welfare
• Experience developing educational/skills programmes
• Experience of organising and implementing large-scale projects/events for groups
• Experience managing people and volunteers

Desirable Criteria Required

• Level 9 qualification (or equivalent) in pastoral care studies, counselling, psychotherapy, social work, or a related discipline.
• Registered with accreditation body related to holistic pastoral care
• Experience working with families
• Excellent interpersonal and communication skills
• Excellent planning, prioritisation and organisational skills
• Knowledge of policies and procedures in the area of equality, diversity and inclusion
• Experience of working with volunteers
• Knowledge of higher-level education structures and governance