Parts Sales Representative

Parts Sales Representative - Permanent Coleraine

Key Details:

• £31,000 per annum plus annual bonus based on sales and gross profit
• Monday to Friday, 40 hours per week, 8.30 am - 5.00 pm
• Permanent position

Role Overview:

We are currently recruiting for a full-time, field-based Parts Sales Representative to join our client's growing team. As a market leader in the heavy commercial vehicle sector across Northern Ireland, they offer an extensive range of aftermarket parts, truck and trailer components, accessories, and quality used parts to customers throughout the region.

As a key member of the aftersales team, you will be responsible for building strong customer relationships, maximising sales opportunities within existing accounts, identifying new business prospects, and contributing to the ongoing success and growth of the parts division.

Key Duties and Responsibilities:

• Develop and manage tailored account plans for existing and new customers.
• Identify new business opportunities and grow the customer base.
• Maintain accurate customer records and activity within the CRM system.
• Monitor market trends and report competitor activity.
• Manage customer stock agreements and monitor stock levels.
• Promote parts and services while maintaining profitability.
• Process invoices, returns, and resolve discrepancies.
• Deliver and collect parts as required.
• Support marketing campaigns, events, and company promotions.
• Handle customer queries and escalate complaints in line with company procedures.
• Build and maintain strong customer relationships to maximise sales opportunities.
• Represent the company professionally at all times.

Criteria:

• Previous relevant sales experience is essential, preferably in relation to vehicle parts sales
• Previous experience and use of CM systems would be desirable
• Possess strong commercial and business acumen
• Ability to prospect sales professionally and competently and negotiate effectively
• The ability to build and maintain strong, positive working relationships to drive customer loyalty and confidence
• Be an excellent communicator who listens actively and thinks strategically
• Possess a proactive, flexible and methodical approach to work
• Possess the drive to identify or anticipate future opportunities
• Be self-motivated, with the ability to work under pressure using their own initiative
• Be able to manage their time effectively
• Possess demonstrable knowledge of Microsoft Office packages including Outlook, Word and Excel
• Possess a full, valid driving licence
• Previous knowledge and experience of the heavy vehicle industry is highly desirable

If you're a motivated sales professional looking to join a well-established manufacturer and play a key role in its future growth, we'd love to hear from you. Contact the Riada Resourcing team today for a confidential discussion.