Parts Advisor (Ipswich)

• Effectively advise customers of their parts requirements either using skill and knowledge or computer programs
• Take orders over the telephone, email and sales front counter
• Prepare orders for the customers and workshop
• Place orders with suppliers and to update the customer/workshop of any news on the parts
• Advise and supply parts over the phone, sales counter and to workshop technicians
• Stock Control
• To maintain marketing display areas by keeping them up to date with the latest product range.

Qualifications and experience required:

• You will maintain a professional and helpful attitude at all times
• You will be computer literate
• You will be passionate about delivering excellent customer service
• You will have excellent communication skills
• Driving licence is required

HGV and/or Trailer Industry knowledge & Experience will be advantageous but not essential. Market leading manufacturer training will be provided.

Hours of work:

Monday to Friday 40 hours per week - 08:30 to 17:30

Saturdays (8am - 12noon) on a rota basis

Nightshift holiday cover on a rota basis