Parts Advisor

Job title: Parts Advisor

Department: Activate Accident Repair Newcastle

Location: Unit 2, Balliol Business Park, Benton, Newcastle-Upon-Tyne, NE12 8EW

Hours: 40 hours a week

We are looking for a Parts Advisor to be part of our success story.

Listed in the 2022 Sunday Times 100: Britain's fastest growing private companies.

Great career development opportunities - grow with us.

Role Overview

Responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.

Key Responsibilities

• Monitor and control resources within the parts department.
• Work within internal procedures to achieve targets set out by your line manager.
• Manage daily parts co-ordination of both internal and stock delivered.
• Update parts ordering system.
• Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
• Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
• Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices.
• Communicate to the controller and reception any potential delays to a parts order arriving on site.
• Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.

Skills and Experience

• Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
• Flexibility dealing with changes in demand, tasks, and processes.
• Strong attention to detail.
• Computer literate.
• Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
• Good time management and prioritisation skills.

Benefits

• 33 days holiday, including bank holidays
• Quarterly bonus scheme up to £450 per quarter
• Annual pay review
• Personal health cash plan - claim back the cost of everyday healthcare such as dental and optical check-ups
• Enhanced maternity, paternity, adoption and shared parental pay
• Life assuranceat three times your basic salary
• Free breakfasts and fresh fruit
• Abirthday surprisefor everyone