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Parts Advisor
Posted 15 days 4 hours ago by MacGregor Industrial Supplies Ltd
Permanent
Full Time
Other
Highland, Inverness, United Kingdom, IV1 1
Job Description
Know your way around parts? Or ready to learn fast?
This is where you become the person everyone relies on.
At MacGregor Industrial Supplies, we keep customers moving - from homeowners to businesses across the Highlands - supplying, servicing and repairing everything from lawnmowers and chainsaws to ATVs, generators and pressure washers.
Behind every repair, every job, every satisfied customer is the Parts team.
And that's where you come in.
Why this role matters- When the right part is available at the right time, everything works.
- When it's not everything stops.
- You'll be at the centre of that - supporting workshops, helping customers, and making sure nothing grinds to a halt.
- This isn't just a desk job - it's fast paced, hands on, and varied.
- Be the go to person for parts - supporting workshops, trade customers and the public.
- Handle enquiries across phone, email and trade counter.
- Process orders quickly and accurately - keeping things moving.
- Proactively help customers find the right parts (and spot opportunities to add value).
- Keep systems up to date and accurate.
- Carry out stock checks and resolve discrepancies.
- Work closely with the wider team to keep service levels high.
- Keep your workspace organised, safe and efficient.
- You don't need to know everything - but you do need the right mindset.
- You're organised and like getting things right first time.
- You enjoy helping customers and solving problems.
- You're confident communicating with different people.
- You're a team player - reliable and supportive.
- You're proactive - you don't wait to be asked.
- You're comfortable using systems (or willing to learn quickly).
- A role where you genuinely make a difference every day.
- Variety - no two days are the same.
- A supportive team who know their stuff.
- The chance to build knowledge across products, systems and customers.
- A business that values people who take ownership and do the right thing.
If you like being busy, solving problems, and being the person people rely on - this is a great opportunity to step into a key role.
MacGregor Industrial Supplies Ltd
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