Parts Advisor - Hayes

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Salary: from £14.80 per hour - and a half + 10% Quarterly Bonus!

Monday to Friday - 1 in 3 Saturday mornings

Rotating shift: 0600hrs to 1430hrs/1230hrs to 2100hrs

1 in 3 Saturday mornings 0700 - 1300hrs at overtime, time and a half

We are looking for a motivated and customer-focused Parts Advisor to join our busy team at our Volvo Truck and Bus Centre in Hayes.

This is an excellent opportunity for someone with experience in commercial vehicle, automotive, or truck parts who enjoys delivering outstanding customer service in a fast-paced environment

We can offer you

• Generous Company pension plan
• 25 days holiday raising to 30 days with service + bank holidays
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity/foster leave
• Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days many more
• OngoingVolvo training and career developmentopportunities

What you'll do:

• Supply parts and components promptly to workshop technicians.
• Identify and source correct parts using electronic catalogues and manufacturer systems.
• Assist with urgent workshop requirements to minimise vehicle downtime.
• Receive, inspect, and process incoming deliveries.
• Serve retail and trade customers professionally and efficiently.
• Provide product advice and technical parts information.
• Handle incoming customer calls regarding parts availability, pricing, and orders.
• Maintain accurate stock records and support stock control activities.
• Participate in stock counts and inventory audits.

Who are you?

• Experience as aParts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
• hold full driving licence
• Confident communicator with great organisational and IT skills
• A proactive team player who takes pride in delivering quality service
• Knowledge of Volvo systems or commercial vehicle parts is an advantage

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.