Partner Enablement & Adoption Architect

Zoom is seeking an experienced CX Technical Advisor to enable strategic partners in deploying and managing Zoom Contact Center solutions. You will combine technical depth with coaching and data-driven account monitoring to protect renewals and drive adoption.

Our CX Technical Advisor team equips partners to confidently deliver Zoom Contact Center capabilities. You will create playbooks and enablement content, monitor health data, and collaborate with product and engineering to improve offerings.