Part Time Supervisor, Calvin Klein - Dalton Park

About the Role

Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we believe that our stores must set the tone of our brand. The first class experience must be a given and our in store standards should never be questionable. The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through passion and belief in our brands.

Responsibilities

• Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
• Support the management team in handling all personnel, product & merchandising functions, business processes and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate to staff all marketing and sales promotions.
• Drive shop floor sales and exceed store targets by motivating the team, while offering customers an exemplary store journey.
• Consistently foster a positive store experience by treating all customers and colleagues fairly and consistently.
• Support the team in delivering the business strategy and ensure everyone receives consistent training on product knowledge and store maintenance.
• Achieve company standards and goals for personal sales results: sales versus budgets, sales per hour, and units per transaction.
• Perform manager on duty functions, manage store opening/closing, and the sales floor.
• Focus staff on the importance of quality relationships with internal and external customers.
• Ensure staff accountability in building a repeat customer base by providing unparalleled spirited service.
• Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are executed, continually reviewing them for consistency.
• Work with the management team to build a talent pool for key positions, including potential successors.

About You

• You have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• You have previous people management experience with the ability to resolve conflict and unproductive disagreements.
• You are an effective communicator with the ability to build relationships with ease.
• You are a team player who recognises and celebrates the contributions and achievements of others.
• You are confident in giving feedback that promotes positive behavioural change.
• You work well with change, being able to quickly adapt and work with pace.
• You are energetic and authentic, showing a clear presence on the shop floor.
• You approach all issues with a "can do" attitude and act with initiative to find in store solutions.

About What We Offer

We offer a competitive and comprehensive benefits programme designed to support associates both at home and at work. Please refer to the full benefits package for detailed information.

Equal Opportunity

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, PVH is committed to ensuring that all current and future associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience and potential.

Location

England, United Kingdom of Great Britain and Northern Ireland