Part-time Receptionist

About The Role

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We're looking for a friendly, organised and customer focused Receptionist to join our busy diagnostic and MSK service on a part time basis. This is a key front of house role where you'll be the first point of contact for patients, helping to create a welcoming and professional environment from the moment they arrive.

Working as part of a supportive administration team, you'll play a vital role in ensuring the smooth running of clinics and delivering a high quality, patient centred service.

Working pattern (34.75 hours per week):

• Monday: 07:45 - 19:00 (10.75 hours)
• Tuesday - Friday: 07:45 - 14:15 (6 hours per day)

This is a great opportunity for someone who enjoys working in a fast paced healthcare environment and takes pride in delivering excellent customer service.

What you'll be doing

As our receptionist, you will be:

• Welcoming patients and booking them in for diagnostic and MSK appointments.
• Managing telephone enquiries and responding to patient queries in a professional and timely manner.
• Preparing clinic lists and ensuring all paperwork is ready ahead of appointments.
• Scheduling appointments and supporting the smooth flow of clinics.
• Maintaining accurate data entry and administrative records
• Supporting the wider team with general administrative duties and providing cover where needed.
• Delivering a professional, respectful and patient focused service at all times.
• Assisting with chaperoning duties during patient appointments when required.

What we'll look for in you

With your previous experience in an administrative or customer service role, you will also have:

• Excellent communication skills and a confident, friendly telephone manner.
• Strong organisational skills with the ability to prioritise and manage a busy workload.
• Good IT skills, including data entry and use of office systems.
• High attention to detail and a professional, confidential approach.
• Ability to work well both independently and as part of a team.
• A flexible and proactive attitude, with the ability to work in a fast paced environment.
• Desirable: experience within a healthcare setting or knowledge of medical terminology.

What you can expect in return;

• A full time equivalent salary of £24,804 per annum
• Work 34.75 hours per week
• An extensive range of wellbeing and lifestyle benefits
• Annual leave (increasing with service) plus bank holidays

Our employment offers are subject to receipt of satisfactory pre employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.

Applicants must have the right to work in the UK.