Part-Time Front Desk & Tenant Experience Lead

Receptionist

Department: Front of House

Employment Type: Part Time

Location: Milton Keynes

Compensation: £15,748 / year

Description

Corporate Receptionist Part-Time Job Share

Milton Keynes

£15,748

We are looking for a professional, proactive, and customer focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station.

You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

This is a part time job share opportunity supporting a busy corporate reception environment alongside on site security and facilities teams.

Hours and Salary

Role 1: Monday & Tuesday 8:00am-5:00pm, Wednesday 8:00am-12:35pm

Role 2: Wednesday 12:25pm-5:00pm, Thursday & Friday 8:00am-5:00pm

(10-minute handover every Wednesday)

£15,748

Key Responsibilities

Reception responsibilities

• Ensuring the reception area looks presentable and welcoming
• Meeting, greeting and registering all visitors to the building - following the appropriate sign in processes
• Managing deliveries, including couriers and post
• Developing a local amenities information file, drawing on your knowledge of the local area
• General administration
• Producing weekly update reports

General management of the building

• You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
• Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
• Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
• Produce a weekly update report for key stakeholders

Tenant experience

• Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
• Introduce a monthly e newsletter promoting initiatives and concierge services- helping to create a community vibe, as and when required

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Proactive, self motivated and thrive in an environment where you are required to multitask
• Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
• Competent Microsoft office user, with a knowledge of how to use social media app's and Canva

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy