Part-time Food and Beverage Assistant

All applicants must be able to provide evidence of their Right to Work in the UK.

3 days a week - 24 hours - a mix of lates, weekends, breakfasts and mid weeks, so total flexibility is needed to be considered for this role.

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Responding to guest food and drink orders in a timely and efficient manner.
• Understanding menu content, any menu changes and promotional activities.
• Ensuring the service area is clean, tidy and well prepared.
• Efficiently and accurately managing the settlement of customer accounts.
• Answering customer queries in a polite and helpful manner.
• Maintaining consistently high standards of customer service.
• Obtaining customer feedback cards.
• Ensuring all activities are conducted with due regard for personal health and safety and that of others.
• Ensuring all activities are conducted within the spirit of the staff code of conduct.
• Any other duties as directed.

Essential

• Valid UK Driving Licence and own Vehicle to commute due to location and shift pattern
• Able to work weekends

Desirable

• Previous experience of working front of house.
• Proven track record of being a team player.
• Passionate about providing great customer service.
• Excellent interpersonal skills.

Employee Benefits - What we offer you

We value the commitment and loyalty of our colleagues and are delighted to offer a range of benefits to show our ongoing appreciation, benefits include:

• Meals on Duty
• Paid Breaks
• 28 days annual leave (including Bank Holidays), increasing with service - we value and celebrate long service.
• NEST pension scheme for all eligible employees.
• FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
• Ongoing development, training and opportunities to progress.
• Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum)
• Regular rewards and recognition with monthly, annual and long service awards.
• Preferential membership fees for our award-winning Nàdarra Spa.
• 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop & Spa Retail (excluding sale items), Food & Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
• Uniform provided for guest-facing roles.
• FREE on-site parking.
• Recommend a Friend Scheme