Part-Time Centre Experience Manager

Job Role: Part-Time Centre Assistant

Days Worked: Monday, Tuesday, Wednesday (8:30am - 5pm)

Location: London

Salary: £27,000 pro rata (£16,200k)

About the Role

We're looking for a friendly, professional Centre Assistant to be the first point of contact for all visitors. You'll deliver a warm, hospitality-led welcome, ensuring every interaction is memorable and reflects a high standard of service. You'll also support day-to-day front-of-house operations, community engagement, and smooth running of reception.

Key Responsibilities

• Greet and assist visitors, clients, and members with professionalism and warmth.
• Manage reception, phone, and email enquiries efficiently.
• Support onboarding, events, and community activities.
• Maintain front-of-house presentation and communal areas.
• Assist with administrative tasks, meeting room setup, and operational support.
• Ensure health, safety, and compliance standards are upheld.

What We're Looking For

• Exceptional customer service and communication skills.
• Organised, proactive, and solutions-focused.
• Friendly, approachable, and professional at all times.
• Able to work independently while supporting a team environment.
• Strong attention to detail and pride in delivering high standards.

Why Join Us

• Be the face of a welcoming, community-focused environment.
• Engage with visitors and create memorable experiences every day.
• Grow your skills in a supportive, fast-paced setting.