Part-Time Admin Officer

Recreation Admin Officer, Administration, Part-Time, Lyndhurst, £13.50/h

Your new role
The Recreation Team is responsible for managing public views of woodland areas and coordinating volunteer activities. We are currently seeking a Volunteer Coordinator/Admin Assistant to fill a gap in this volunteer team. This role involves managing volunteer programs, handling administrative tasks, and ensuring compliance with legal regulations.
Key Responsibilities:

• Volunteer Program Management: Oversee volunteer programs, including managing bookings, addressing gaps, and monitoring inbox queries from volunteers and the FE team.
• Administrative Support: Maintain volunteer records and personal details in compliance with GDPR. Input and manage records using our volunteer management system and software.
• Training Records: Support the maintenance of training records for volunteers, including uploading certificates onto the system.
• Customer Relationship Management: Utilise CRM tools to manage volunteer relationships and interactions.
• Microsoft Bookings: Use Microsoft Bookings to schedule and manage volunteer activities.
• Legal Compliance: Monitor and enforce PSPOs, ensuring volunteers adhere to regulations, such as avoiding petting ponies.
• Data Handling: Handle and interrogate databases for information, ensuring accurate record-keeping and data management.
• Team Collaboration: Communicate confidently with team members, ask questions, and seek guidance to provide the best responses to volunteer queries.
• Health and Safety: Understand and prioritise health and safety in managing volunteers and rotas.

What you'll need to succeed

Experience in volunteer management (flexible on this).

Proficiency in data and record handling.

Strong organisational skills and attention to detail.

Confidence in communicating with people and team members.

Understanding of health and safety regulations.

Ability to manage rotas and schedules.

Familiarity with CRM tools and Microsoft Bookings, as well as Microsoft Word, Excel, Outlook and Teams

Ability to learn and adapt to new software systems.

2 days per week (14.8 hours)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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