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Parcel Returns Experience Leader

Posted 1 day 6 hours ago by Asda

Permanent

Full Time

Other

Yorkshire, Leeds, United Kingdom, LS1 8

Job Description

Asda is seeking a Parcel Refunds and Returns Manager to lead the strategic development, optimisation and performance of the and third party returns experience.

You will transform the returns operating model using customer insight, data and market trends to drive customer satisfaction, operational efficiency and commercial performance. The role requires strong leadership and cross functional collaboration.

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