Paralegal - Uninsured Loss Recovery

• Manage an independent caseload of contentious claims and diary management
• Assess evidence and establish responsibility when considering liability
• Evaluate claims and proactively obtain quantum documentation
• Negotiate liability or quantum with defendant solicitors or insurers
• Send Letters Before Action to third parties using the case management system
• Assess and collate documentation supporting claims
• Proactively pursue claims and use the telephone appropriately
• Draft legal proceedings and handle litigation and compliance with the Civil Procedure Rules
• Follow claims through to and attend small claims trials
• Instruct counsel and experts where necessary
• Draft correspondence and witness statements
• Maintain client relationships by providing claim progress updates and taking new instructions
• Perform general administration, including archiving, billing and case management
• Receive training to manage a caseload or assist claims-handling teams acting for businesses recovering uninsured losses

Requirements

• Ideally, but not essentially, a minimum of 3 months' recent experience in legal, insurance, claims handling or customer service roles
• Confidence with IT systems, including Microsoft Word and Excel
• Ability to prioritise and produce high-quality work in a volume environment, sometimes under pressure, while maintaining accuracy and attention to detail
• Strong organisational skills while maintaining team processes and procedures
• Proactive approach to documenting and handling tasks and cases
• Ability to cope with and respond to sudden client demands
• Good communication skills and telephone manner
• Ability to discuss and negotiate matters by telephone
• Analytical and problem-solving approach

Core Competencies

Demonstrates expertise in managing contentious claims, including assessing evidence, negotiating with solicitors, and drafting legal documents while maintaining strong client relationships. Proficient in case management and compliance with Civil Procedure Rules, ensuring high-quality work under pressure.

Highest-signal resume keywords

• Claims Management
• Negotiation Skills
• Legal Drafting
• Client Relationship Management
• Attention to Detail

ATS Optimization Keywords Hard Skills

• Claims Handling
• Evidence Assessment
• Quantum Documentation
• Legal Proceedings Drafting
• Civil Procedure Rules Compliance

Soft Skills

• Organisational Skills
• Communication Skills
• Problem-Solving Skills
• Proactive Approach
• Ability to Work Under Pressure

Industry Keywords

• Contentious Claims
• Liability Negotiation
• Small Claims Trials
• Witness Statements
• Uninsured Losses

Tools & Technologies

• Case Management System
• Microsoft Word
• Microsoft Excel