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Palé Hall Porter Bala Palé Hall Reception DISCOVER

Posted 6 days 23 hours ago by Relais & Châteaux

Permanent
Part Time
Other
Not Specified, United Kingdom
Job Description

Palé Hall is seeking an additional Porter to strengthen our vibrant Front of House team. We welcome applications for both part time and full time positions, with weekend work on a rota basis.

We are looking for an outgoing, flexible, and personable individual who is confident in engaging with guests and delivering warm, attentive service. Strong local knowledge is highly desirable to share recommendations on nearby attractions, scenic walks, travel routes, and activities, enhancing guests' overall experience.

As a key member of the Front of House team, you will help create a welcoming first impression and ensure guests feel supported throughout their stay.

Responsibilities
  • Greet guests on arrival and departure
  • Assist with luggage
  • Support the reception team during check in and check out
  • Valet park guest vehicles
  • Maintain a consistently helpful and professional presence throughout the hotel
  • Demonstrate flexibility and a willingness to assist other departments when required
Qualifications
  • Outgoing, flexible and personable
  • Confident in engaging with guests
  • Strong local knowledge desirable
  • Full driving licence preferred to assist with valet parking
  • Ability to commute independently
  • Enthusiastic, professional, and positive attitude; previous experience is not essential
Benefits
  • Free meals on duty
  • On site parking
  • Tips
  • Generous staff discounts at Palé Hall and at the Bryntirion Inn
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