Outsourced IT Service Delivery Lead - Hybrid

A leading consultancy based in the United Kingdom is seeking a Service Delivery Manager with strong Agile experience to oversee a complex outsourced IT environment. Responsibilities include managing multiple third-party suppliers, maintaining stakeholder relationships, and ensuring service delivery standards are met against demanding SLAs. The role offers a hybrid work model requiring office attendance twice a week. Ideal candidates will excel in ITIL practices and have proven experience in service delivery management.