Outpatients Receptionist Patient Services

A reputable UK healthcare provider is seeking a Receptionist to join their Outpatient department in Stoke-on-Trent. Responsibilities include welcoming patients, managing appointment queries, and maintaining patient records. Ideal candidates should possess basic IT skills and have experience in customer service. The role focuses on providing efficient and effective patient experiences, ensuring all interactions are courteous and professional. This is a crucial position for enhancing patient journey and satisfaction.