Outpatients Bookings Administrator

Bookings Administrator Hereford Hospital Administrator Permanent Part Time £25,038 per annum pro rata 30 hours per week - 08:00-16:00

You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and have experience working in a customer facing environment.

Responsibilities

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support meets the required standards and timescales.
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• Prepare standard and ad hoc reports as required by the department.
• Handle appointment bookings and changes.
• Co ordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.

Benefits

We have a benefits package designed to support your health and wellbeing: free gym membership, health assessments, retail discounts and pension options.