Organizational Effectiveness and Leadership Strategy

Key Responsibilities Leadership Team Effectiveness

Engage leadership teams when there is a clear effectiveness problem to solve e.g., misalignment on priorities, decision bottlenecks, unclear accountability, persistent execution friction, or breakdowns in operating cadence . Diagnose the issue, align stakeholders on the root cause, and design focused interventions that strengthen alignment, accountability, decision making, and overall team performance. Design and facilitate targeted interventions e.g., offsites, strategic planning sessions, working sessions that move teams from discussion to decisions, commitments, and sustained follow through, in partnership with HR.

Organizational Design & Operating Model Transformation

Engage with leaders when there is a defined need to redesign the organization or operating model e.g. Role/structure confusion, duplicated work, governance gaps, decision-right issues, capacity constraints or strategy/priority shifts . Evaluate organizational structure, operating model, governance mechanisms, decision rights, and ways of working to resolve identified pain points and improve clarity and execution. Support leaders in defining future state organizational designs and operating models that enable strategic priorities improving speed, clarity, accountability, and cross functional collaboration in partnership with HR.

Strategic Problem Solving

Lead diagnostic efforts to identify organizational challenges, friction points, and systemic issues impacting performance.

Use data, observation, interviews, and workshop techniques to uncover root causes and develop practical recommendations that drive measurable outcomes.

Leadership Enablement & Capability Building

Support leaders in developing the mindsets, behaviors, and practices required to lead effectively in a complex and evolving environment.

Influence and challenge leaders to adopt approaches that strengthen organizational health, employee experience, collaboration, and business performance.

Organizational Transformation

Translate strategic objectives into organizational actions by aligning leadership behaviors, operating practices, structures, processes, and culture.

Partner with leaders throughout transformation journeys to ensure changes are practical, sustainable, and adopted by teams.

Facilitation & Stakeholder Influence

Build trusted relationships with senior leaders across Infrastructure Platforms.

Facilitate difficult conversations, navigate competing priorities, and create alignment across diverse stakeholder groups.

Lead workshops that drive clarity, commitment, and action.

What You'll Bring Strategic Mindset

Experience helping organizations solve complex business, organizational, or operating model challenges. Ability to connect business strategy with organizational design, leadership capability, and execution.

Organizational Effectiveness Expertise

Strong understanding of organizational design, team effectiveness, operating models, governance, organizational health, and leadership performance.

Leadership Influence

Proven ability to advise, challenge, and influence senior leaders through credibility, insight, and strong relationships.

Facilitation Excellence

Exceptional workshop design and facilitation skills with experience leading leadership teams through strategic discussions, alignment sessions, and problem solving engagements.

Problem Solving & Analytical Thinking

Ability to quickly diagnose challenges, identify root causes, and develop practical solutions in complex environments.

Change & Transformation Experience

Experience leading and enabling organizational transformation efforts, including the adoption of new structures, operating models, processes, or ways of working.

Strong Communication Skills

Ability to distill complexity into clear insights, recommendations, and actions for executive audiences.

What Success Looks Like

Success in this role will be measured by organizational outcomes rather than activity alone.

You will:

• Improve leadership team effectiveness across key leadership forums.
• Increase clarity, accountability, and alignment within leadership teams.
• Reduce organizational friction and barriers to execution.
• Improve adoption of operating models and ways of working.
• Strengthen leadership capability and organizational health.
• Accelerate decision making and cross functional collaboration.
• Enable leaders to more effectively execute strategic priorities.
• Increase organizational maturity across targeted focus areas.

Why Join Us

This role offers a unique opportunity to influence the future direction of one of JPMorganChase's largest technology organizations.

You will work directly with senior leaders to shape strategy, improve organizational performance, develop leadership capability, and solve some of the most important challenges facing the organization today.

If you are energized by helping leadership teams perform at their best, designing organizations for the future, and translating strategy into action, we would love to hear from you.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.