Order to Cash (O2C) Process Lead

A global real estate firm is seeking an experienced Order-to-Cash (O2C) Process Lead. This is a fantastic opportunity to lead a team and drive the optimisation of end-to-end O2C processes within a complex, fast-paced environment. Working cross-functionally with finance and operational teams, you will play a critical role in strengthening controls and enhancing cash flow across a diverse portfolio.

Based in central London, this role offers full ownership of the revenue cycle. You will partner closely with senior stakeholders, influencing decision-making and driving strategic improvements that deliver tangible business impact.

What you'll be doing:

• Own and improve end-to-end O2C (billing, collections, cash application, disputes)
• Drive cash performance, reduce DSO, and improve forecasting accuracy
• Lead, develop, and manage a high-performing team
• Partner with senior stakeholders to ensure billing accuracy and resolve issues
• Implement process improvements, automation, and performance reporting
• Maintain strong controls, compliance, and audit readiness
• Support internal and external audits on an ad hoc basis

What we are looking for:

• Qualified Accountant (ACA/ACCA/CIMA) or CICM Qualification
• Significant management experience in similar roles
• Strong knowledge of billing, collections, and cash application
• Proven track record in process improvement and reducing aged debt
• Experience in complex or multi-entity environments (real estate desirable)
• Strong stakeholder management and leadership skills
• Proficient in Excel and other ERP systems (i.e. SAP)

Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

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