OR116417 - Business Services Officer - Admin & Clerical

Work Pattern: 37 hours per week

PAYE Pay Rate: £13.50 per hour

Main Purpose of the Role

To provide effective administrative support across YPO's company car scheme, Business Services and Committee Services, ensuring accurate records, timely processing and a high standard of customer service.

Typical Day

• Administer company and lease vehicles, including records, insurance, servicing and compliance.
• Process vehicle orders and maintain accurate fleet documentation.
• Deal with vehicle accidents, driver training and related queries.
• Arrange travel and accommodation for staff and stakeholders.
• Raise purchase orders and maintain administrative records.
• Support meetings, committee administration and Senior Leadership Team diaries.
• Liaise with suppliers, internal teams, officers and elected members.
• Monitor deadlines and ensure actions are completed on time.
• Identify and support improvements to administrative processes.

Key Duties

• Manage day-to-day administration of the company car and lease vehicle scheme.
• Maintain accurate vehicle, insurance and compliance records.
• Coordinate servicing, repairs, training and accident-related administration.
• Provide general Business Services administrative support.
• Arrange travel, meetings and associated requirements.
• Process purchase orders and maintain financial/admin records.
• Support Committee Services with meeting and documentation requirements.
• Assist with Senior Leadership Team diary management.
• Respond to queries from colleagues, suppliers and stakeholders.
• Escalate complex issues to senior managers where appropriate.
• Contribute to continuous improvement of administrative processes.

Essential Requirements

• Strong administrative experience within a busy environment.
• Excellent organisation and time-management skills.
• High level of attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Good IT and record-keeping skills.
• Ability to work effectively as part of a small team.
• Experience liaising with internal and external stakeholders.
• Ability to handle confidential and sensitive information professionally.
• Flexible and proactive approach to supporting wider business requirements.