Optical Practice Manager - Independent - Jarrow - Tyne and Wear

Optical Practice Manager Jobs in Jarrow, Tyne and Wear

£28,000 to £32,000 DOE
Full Time 5 Days per Week
Monday to Friday 8:30am - 5:00pm Saturdays 9:00am - 4:00pm

Zest Optical recruitment is working in partnership with a successful independent Opticians in Jarrow to recruit an Optical Practice Manager. This is an exciting opportunity to join a well-established practice with a loyal patient base and reputation for delivering personalised eye care to the local community.

The practice combines a friendly, family-orientated approach with high clinical standards, modern technology and a strong focus on providing every patient with a tailored experience.

The Role

As Optical Practice Manager, you will oversee the day-to-day running of the practice, leading a team of optical professionals while ensuring an exceptional patient journey and strong commercial performance.

Key responsibilities include:

• Leading, motivating and developing the practice team
• Managing staff rotas and daily workflow
• Supporting training and ongoing development
• Delivering a high level of patient care and customer service
• Handling patient queries and resolving issues professionally
• Monitoring sales performance and identifying opportunities for growth
• Managing frame and lens stock
• Ensuring compliance with NHS and GOC regulations
• Supporting local marketing and community engagement initiatives

The Practice

• Established independent Opticians serving Jarrow and South Tyneside
• Team with over 50 years of combined optical experience
• Single testing room environment focused on quality rather than volume
• Strong emphasis on providing patients with time, care and personalised advice
• Investment in modern technology including digital imaging and advanced lens solutions
• Access to an off-site manufacturing laboratory, allowing quick turnaround on lenses and glazing services
• Wide selection of designer, exclusive and independent frame collections

Requirements

• Qualified Dispensing Optician or experienced Optical Practice Manager
• Previous management or supervisory experience within optics
• Passion for delivering outstanding customer service
• Confident leading and developing a team
• Commercially aware with a patient-first mindset
• Excellent communication and organisational skills

What's on Offer

• Salary £28,000 to £32,000 depending on experience
• Company pension
• Staff discount
• Supportive independent environment
• Opportunity to lead an established practice with an excellent local reputation

To apply for this Optical Practice Manager job in Jarrow, please send your CV or call for a confidential discussion.

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Contact: Rebecca Wood
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