Optical Assistant - Harborne, Birmingham - High End Independent

Optical Assistant - Harborne, Birmingham
£25,000 Full or part Time + Team Bonuses
Private Independent Opticians Full Time Private Health Insurance

Zest Optical are recruiting an Optical Assistant for a family-run independent opticians in Harborne, Birmingham.

This is a fantastic opportunity to join a practice offering longer appointments, a relaxed atmosphere and a personal approach to patient care. The team take pride in providing high-quality service, with time to build relationships and make patients feel welcome.

Optical Assistant - The Role

• Join a friendly independent practice focused on personalised eyecare and quality eyewear
• Primarily based in Redditch, with flexibility to provide cover at the sister practice
• Focus on reception, customer service and supporting the patient journey
• Welcome patients, manage appointments and handle telephone enquiries
• Maintain accurate patient records and support day-to-day administration
• Work closely with the Optometrists and Dispensing Opticians
• Opportunities to support contact lens insertion and removal training, depending on experience
• Scope to develop optical knowledge and become more involved in dispensing over time
• Full or part-time applications considered
• Typical working hours of 9am to 5.30pm, with Saturdays finishing at 4.30pm
• Flexibility to work Saturdays preferred, with the pattern discussed at interview
• Closed on Sundays

Optical Assistant - Requirements

• Previous optical experience, ideally at least six months
• A warm, professional approach and a genuine interest in patient care
• Confident communicating with patients in person and over the telephone
• Good organisation, attention to detail and confidence using computer systems
• Enjoy working within a small, supportive team
• Willingness to learn and develop
• Flexibility to work across Redditch and Harborne when required

Optical Assistant - Salary and Benefits

• £25,000 full-time equivalent, pro rata for part-time hours
• 37.5 hours a week
• Weekly team bonus for achieving sales levels, within a supportive environment without high-pressure selling
• Additional longer-term bonuses linked to eyecare plan membership milestones
• Private health insurance after successfully completing six months' probation
• Supportive training and opportunities to develop your optical skills
• A relaxed, friendly working environment with a strong focus on service

To apply for this Optical Assistant role in Redditch, please send your CV to Rebecca Wood at Zest Optical: .

Contact: Rebecca Wood
Email:
Telephone: