Ops Coach & Real-Time Support Lead (Hebrew/English)

Teleperformance in Dublin is hiring for an Operational SME role. The successful candidate will coach new agents and provide real-time support in a fast-paced environment. Responsibilities include resolving issues, enforcing policies, and demonstrating empathy while assisting clients. This full-time, permanent position requires fluency in Hebrew and English, with prior operations experience in a BPO setting preferred. Applicants must have valid work permission in Ireland for ongoing employment.