Operations Team Leader

Overview

A global digital solutions company is recruiting for an Operations Team Leader to join their team at their state of the art facility in Lutterworth (LE17 4XH). This is a full time temporary role for 6 9 months, working Monday to Friday AM shifts with free onsite parking and good public transport links, including a bus stop just three minutes' walk away.

Shift Availability

Monday to Friday AM: 6am 2pm () - £14.06 per hour

Responsibilities

• Provide direction and supervision in order to deliver production targets and achieve objectives
• Coordinate priorities, controlling workflow and ensuring business and client expectations are met
• Focus on training and mentoring the team, promoting and developing a multi skill staff base
• Complete and maintain all daily and weekly reports and logs for the team/site - using KPIs to analyse service delivery performance, identify and implement improvements
• Manage SOPs and procedures ensuring both are continuously reviewed and updated
• Research and resolve service issues and implement solutions as well as investigate and problem solve questionable data/reporting
• Supervise workloads, contribute to the setting of team targets for the site/region, and manage poor conduct where necessary
• Support the supervisory team in the recruitment of suitable high calibre, customer service focused staff

Qualifications

• Previous experience as an Operations Team Leader, Warehouse Supervisor, Production Supervisor or similar
• Strong people management skills with a respectful management style; open minded with a modern way of thinking
• Experience in leading a multi skilled team of 20+
• Excellent IT skills with good knowledge of Word, Outlook and Excel (in particular reporting)
• Good knowledge of compliance including GDPR, Data Protection and ISO standards with experience in supporting audits
• Customer facing with the ability to interact with all levels
• Full UK Driving Licence
• Must be able and willing to complete enhanced government level security clearance checks

Please apply today or call our Trafford Park branch to discuss this Operations Team Leader role in more detail!

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.