Operations Support Supervisor

Operations Support Supervisor

Location: Bordon, GB, GU35 9JA

Location: Oakhanger, Hampshire

Compensation: Competitive Salary + Benefits

Role Type: Full time / Permanent

Role ID: SF73535

Keep vital military satellite services running where your leadership protects what matters most.

At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as an Operations Support Supervisor at Oakhanger, near Bordon, Hampshire.

Working at the heart of one of the United Kingdom's most critical military satellite communication programmes, you'll be part of a mission driven organisation where engineering excellence, teamwork and purpose come together. A career in defence, aerospace and engineering with Babcock is challenging, meaningful and deeply rewarding offering the chance to make a real difference every day.

The role

As an Operations Support Supervisor, you'll play a key role in supporting 24/7 military satellite operations, ensuring the reliability, safety and performance of essential communications systems. This is a leadership position with real responsibility supervising an operational team, coordinating technical responses, and maintaining operational integrity in a high availability environment.

Your work directly supports national security while giving you the opportunity to grow as a leader in a technically advanced, fast paced operational setting. You'll gain exposure to complex satellite and network systems, strengthen your people management experience, and build a career that combines technical challenge with long term development.

Day to day, you'll be required to:

• Co coordinate for all problem reporting activities and the execution of 1st and 2nd line rectification tasks in support of Network Operations.
• Monitor and control communications systems, always ensuring operational integrity.
• Report, diagnose, troubleshoot, and resolve system alarms and anomalies.
• Work closely with other stakeholders and Operational support teams to ensure delivery of satellite services and follow safe working in line with site Health and Safety and Radiation policies.
• Support the Satellite Ground Station 24/7 Operational team, ensuring effective resourcing, performance management and adherence to Operational standards.

This role is full time, 37 hours per week and is based on site at Oakhanger, Hampshire.

Essential experience

• Systems engineering experience within the Network environment
• Proven experience maintaining, and fault diagnosis of equipment used in satellite communications including control and monitoring systems.
• Experience of working to safety procedures.
• Proficient in working with Microsoft Office software.
• Good organisational skills, ability to prioritise workloads, with a sense of autonomy.

Qualifications

• HNC or above in Electrical and Electronic Engineering or relevant evidence of experience.
• ComPTIA Network + or relevant experience

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Sole UK only.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ().

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10 days special paid leave
• Holiday Trading, allowing you to buy or sell annual leave
• 'Be Kind Day' - one paid volunteering day each year
• Flexible working options, supporting work life balance while meeting business needs
• A dynamic working environment within a values led organisation

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.