Operations Support Co-ordinator

Employment Type: Temp-to-Perm (Initial trial period via agency before permanent hire)

Location: Office-based, West London (W3)

Salary: £27,500 - £29,000 per annum

Working Hours: 08:00 - 16:00, Monday to Friday (No weekend work)

Position Overview: This vital support role involves bridging the gap between our customers and our field operations. You will assist the control desk by managing high-frequency communications and ensuring all data entry is handled swiftly.

Core Responsibilities:

• Respond to customer inquiries and provide real-time updates to drivers on the road.

• Assist the lead controllers with administrative tasks to streamline the dispatch process.

• Ensure all client records and journey details are logged accurately.

Candidate Profile:

• Exceptional interpersonal skills and a confident telephone manner.

• Highly reliable and capable of working within a collaborative team environment.

• Interest in developing a career within the transport and logistics sector.

What's Offered:

• Immediate interviews and weekly pay during the temporary phase.

• Full workplace training and pension contributions.