Operations Supervisor

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Operations Supervisor plans, directs and/or coordinates the operations of the facility with focus on ensuring exemplary client service, safety and quality standards. Duties and responsibilities include formulating policies and managing daily operations, and inventory integrity. Leads and directs subordinates in client service, data entry, dispatch, and warehouse operations.

Essential Role Functions

• Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
• Coordinates daily and weekly activities, planning workloads and staffing accordingly.
• Accountable for production, supervision and discipline of employees, and conflict resolution.
• Monitor and evaluate employees based on goals and standards.
• Enforce policy and procedure compliance.
• Coordinate with other departments within the company.
• Respond to & solve production problems.
• Train employees on job specific duties and develops employees through coaching.
• Make suggestions and show initiative for process improvements.
• Effectively communicate with clients, vendors and employees.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
• Sitting for extended periods of time.
• Walking within the warehouse and inspecting freight.
• Vision abilities required by this job include close vision and the ability to adjust focus.

Education & Experience

• High school diploma or GED Required.
• 4 years industry experience required.
• 2 years supervisory experience required.

Other Skills/Abilities

• Problem solving- identifies and resolves problems in a timely manner
• Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
• Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.