Operations Resilience Engineer

Role Overview

The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role focuses on independent delivery of end-to-end engineering solutions that make the operational environment faster, smarter, and more resilient.

Responsibilities

• Maintain a comprehensive inventory of assets, services, impact tolerances, and recovery objectives (RTO/RPO) for trading services and supporting functions.
• Identify and assess technology and operational risks, and document business continuity plans (BCP) aligned with RTOs, RPOs, and the operational resilience strategy.
• Design and execute resilience testing programs, including severe but plausible scenario tests, and document results to implement recommendations.
• Support governance, monitoring, and reporting of operational resilience:
  • Prepare regulatory self assessments for operational resilience.
  • Prepare regular reports for senior management and board committees.
  • Maintain operational resilience management information and track remedial actions.
• Build and integrate resilience infrastructure, including:
  • Automated incident lifecycle management from detection through review and post incident action tracking.
  • Real time data flow across incident, change, and compliance platforms.
  • AI assisted workflows to enrich incidents, surface risk signals, and accelerate decision making.
  • Change management automation with risk scoring and compliance evidence collection.
  • Policy validation pipelines and operational documentation.
• Deliver self service tooling that empowers staff to act independently and drive continuous improvement in operational metrics through instrumentation and observability.

Qualifications

• Minimum 3 years of experience in technology risk management, business continuity, or operational resilience.
• Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure experience.
• Bachelor's degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.
• Strong written and verbal communication skills, including the ability to write explanatory and procedural content for multiple audiences.
• Strong stakeholder management, influencing, troubleshooting, and problem solving skills; ability to work well under pressure.
• Experience with data analysis and reporting tools.

Preferred Qualifications

• Knowledge of PRA Policy Statement 21/3 for Building Operational Resilience and the Digital Operational Resilience Act (DORA).
• Experience in financial market infrastructure or trading environments.
• Professional certifications such as CBCI, CISA, FRM, or PRM.
• Experience with Atlassian Suite products.
• Experience responding to and/or documenting technical incidents.
• Experience developing AI assisted workflows.
• Demonstrated leadership experience in a technical setting.

Cboe Global Markets is an Equal Opportunity Employer.