Operations Planner

This hybrid role is based in London, UK with an in-office requirement of 2x days per week.

This role is part of our eBay Inhouse team, where you will be employed by DEPT but embedded within eBay.

JOB PURPOSE

We are seeking a Senior Producer for the eBay Marketing Operations Planning team. This team is a vital part of eBays Global Marketing organisation and is responsible for executing eBay's global marketing campaigns and initiatives. They operate in a highly dynamic and fast-paced environment, focused on tactical cross-team collaboration managing marketing campaign demands against operational resources. This role reports directly to the Marketing Operations Planning Manager and oversees the day-to-day facilitation of campaign planning and execution, including review of campaign requests, effort assessment, resource allocation, and communication with stakeholders.

KEY RESPONSIBILITIES

• Operations Planning: Ensure accuracy and completeness of operational dependencies in requests; assess requests against operational capacity; collaborate with planning, operations, and marketing stakeholders to achieve effective and efficient management of resources.
• Operational Excellence: Oversee campaign execution workflow, and facilitate coordination between marketing, creative and execution teams to achieve timely and successful campaign launch.
• Project Management: Collaborate with cross-functional teams to align efforts on more complex marketing projects to achieve business objectives.
• Process Optimization: Identify, implement, and optimize marketing processes to improve efficiency and effectiveness.
• Stakeholder Support: Maintain up-to-date process and best practice documentation to facilitate onboarding and ensure marketing stakeholder success.

WHAT WE ARE LOOKING FOR

• 6+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
• University degree in a relevant area is a plus.
• Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.
• Strong analytical and problem-solving skills: Ability to analyze data, identify options, and implement effective solutions.
• Excellent project management skills: Ability to plan, organize, and prioritize tasks effectively.
• Strong communication and interpersonal skills: Ability to collaborate effectively with cross-functional teams.
• Meticulous attention to detail with demonstrated sense of ownership and accountability for results.
• Proficiency in marketing technology tools: Experience with digital workflow management and analytics platforms.

WE OFFER

• A flexible, hybrid working policy (2 days from the office, depending on location).
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPTis committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .

indicates a required field

First Name

Last Name

Email

Phone

Location (City)

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Are you happy with a 6 month fixed term contract?

Where are you currently located?

Do you have the legal right to work in the UK without visa sponsorship? Select

If you do require sponsorship, please provide details

Select

Please confirm that you have read andhereby agree and acceptthe terms of ourPrivacy Statement .