Operations Manager, Transportation

Reporting to the Director of University Transportation, the Operations Manager, Transportation assists in supervising a multifaceted University Transportation service that transports over 270,000 passengers annually.

Responsibilities

• On boarding, training, and supervising over 130 student workers to ensure operational compliance.
• Overseeing maintenance of all University vehicles under the purview of the Department of University Transportation.
• Scheduling and monitoring all department services, including inter campus transportation shuttle, airport services, charter services, and athletic trip requests.
• Keeping data organized with the online reservation system, fleet management, and personnel file platforms.
• Answering emergencies promptly, such as student worker issues and vehicle accidents.

Essential Functions

• Assists the Director in operating a transportation service available to the entire Fordham University community.
• Supervises and trains over 130 student drivers and part time maintenance personnel.
• Oversees the maintenance of all vehicles in the department's fleet.
• Ensures university certified drivers comply with insurance guidelines and regulations from our department and insurance provider.
• Coordinates the operation and provides on site supervision of shifts (morning, afternoon, weekend, evening) of the intercampus shuttle service.
• Trains written and road tests on the safe operation of a 15 passenger van.
• Coordinates with the Director on department operations, including customer service, account management, safety training, DMV regulations and license checking, compliance, scheduling, and communications.
• Serves as a spokesperson for the department at major University events.

Management Responsibilities

• Provides peer level coordination or subject matter guidance to colleagues performing similar work.
• Helps organize tasks, clarify priorities, or review work for quality or consistency.

Qualifications

• Bachelor's degree.
• Minimum of one year of experience in the transportation or logistics field.
• High level of professionalism and ability to work with various constituents (students, administrators, and faculty) in a team oriented fashion.
• Commitment to diversity and understanding of the mission of Jesuit education.
• Valid Driver's License.

Preferred Qualifications

• Relevant graduate or work experience.

Salary

Minimum Starting Salary $66,555 - Salary is commensurate with qualifications, experience, and skills.

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.