Operations Manager KIBOU Restaurants Bristol Salary Range £60k - £70k per annum

Operations Manager

KIBOU Japanese Restaurant Group

Location - London, Central and South of England

KIBOU is an independent Japanese restaurant and bar with sites in Battersea, Cheltenham, Bristol, Solihull, Oxford and Cambridge.

At KIBOU, we are passionate about creating restaurants that are welcoming, immersive and fun. Each location combines a stylish environment with vibrant Japanese cuisine, offering an extensive menu from both sushi and hot kitchens, delivering traditional comforts alongside special occasion treats.

As we continue to grow, we are looking for an Operations Manager to support and develop our restaurants and their leadership teams, helping drive the next stage of the KIBOU journey.

The Role

This is a hands-on role focused on supporting our restaurants in real time, strengthening consistency, and helping us move at a faster pace - while protecting what makes KIBOU special.

You'll work closely with General Managers, Head Chefs and Head Sushi Chefs to ensure every restaurant delivers a great environment for our team alongside an exceptional guest experience.

Key responsibilities include:

• Ensuring the restaurants are fully enabled to deliver the KIBOU Vision - of being the best job our team have ever had!
• Help cultivate organisational trust at all levels, enabling the delivery of safe spaces our people can thrive in
• Deliver operational excellence through the delivery of KIBOU Brand Values
• Full accountability for the regional P&L, delivering commercial success through a people-centred approach
• Championing KIBOU values across the business

What We're Looking For

We are looking for someone with genuine care for people. You must be able to maintain a people-centred approach at all times, never compromising under pressure.

We'd love to hear from you if you:

• Have a proven track record in multi-site restaurant operations
• Are passionate about people culture and team development
• Can lead from the front and enjoy spending time in restaurants; this is a restaurant-based role that will require working alongside the teams on evenings and weekends.
• Have strong commercial awareness and understand how to drive performance
• Are highly organised with excellent communication skills
• Bring energy, ideas and a positive approach to leadership

About KIBOU

At KIBOU, we believe the quality of the individuals within a restaurant is the deciding factor in how great a dining experience can be. We ensure we attract the absolute best talent in the hospitality industry. We then allow them the space and freedom to really succeed.

We are a restaurant-led organisation, meaning the teams at each restaurant are the creative driving force behind our offering.

Our restaurants are vibrant, stylish and energetic places to work, with strong teams who take pride in delivering memorable experiences for our guests.

We are immensely proud of our industry-leading results across team and guest metrics. This is a high-performing environment with a strong desire to continue to improve upon what we have built.