Operations Manager - Thames Travel

Thames Travel, part of the Go-Ahead Group, is one of the UK's leading public transport providers, delivering reliable and high-quality services across our communities.

We're looking for an experienced and driven Operations Manager to lead our day-to-day transport operations. This is a key leadership role where you'll ensure safe, compliant, and efficient services while driving performance, customer satisfaction, and business growth.

• Act as Transport Manager, ensuring full legal and regulatory compliance
• Oversee daily bus and coach operations, maintaining high standards of reliability and service
• Manage operational performance across contracts and identify improvement opportunities
• Lead, develop, and support operational teams to deliver strong results
• Build effective relationships with stakeholders, customers, and union representatives
• Monitor performance, manage budgets, and drive efficiencies
• Ensure compliance with health & safety, driver hours, and company policies

You will be a confident, proactive leader with strong operational experience and a passion for delivering high-quality service.

• Full UK driving licence
• Experience in transport/operations management
• Strong leadership and communication skills
• Commercial awareness with the ability to analyse data and improve performance
• PCV licence
• Experience working with unions or fleet/engineering teams

• 25 days holiday + bank holidays
• Contributory pension
• Free/discounted travel
• Employee Assistance Programme
• Development opportunities within the Go-Ahead Group

REMEMBER: When you contact a company to enquire about the job they are advertising say that you saw it on passengertransport.co.uk