Operations Leader - Scale & Transform Student Services

The Scottish Government seeks a Head of Operations to provide strategic and operational leadership in Edinburgh. This role leads the core service delivery functions, ensuring high-performance operations and the efficient delivery of critical services for students in Scotland. The ideal candidate will have proven leadership experience, a focus on customer satisfaction, and the ability to translate strategy into operational plans. Additionally, the role requires adept handling of operational risk and collaboration with various departments, including Digital and Policy.