Operations Leader - Local Bus & School Services

Pulhams Coaches Limited is seeking a Service Delivery Manager to lead the operational delivery of its local bus and home-to-school services from its Bourton-on-the-Water base. You will ensure safe, efficient and compliant operations while delivering exceptional customer service and strong colleague engagement.

You will lead Schools & Service Controllers, support driving teams, and collaborate with Commercial, Engineering, Compliance and Allocations to maintain route knowledge, risk assessments