Operations Lead - Kent Parent & Infant Service (Flexible)

Real Group is seeking a Service Operations Manager in Canterbury to oversee operational delivery, administration and referral screening for PAIRS Kent. You will work with Clinical Leads and Directors under a strict governance framework to ensure a safe, efficient referral-to-treatment workflow within venues and the Iaptus CMS.

The role requires emotional intelligence, resilience, and strong organisational skills to manage complex referrals and coordinate with multi-agency partners, while driving