Operations Integration Specialist

Overview

As our Operations Integration Specialist, you'll be the driving force behind ensuring that everything we build is ready for real-world operation. You'll sit at the heart of Operations, actively influencing decisions, shaping outcomes, and ensuring that what's delivered is fit for purpose, future-proof, and operationally rock-solid. You'll bridge project delivery and operational excellence, embedding operational requirements from the outset to drive resilience, efficiency, and performance in every solution. From day one, you'll represent Operations throughout the project lifecycle-ensuring delivery is compliant, high-performing, practical, sustainable, and ready for day-to-day use.

Base location: North London - Maple Lodge (WD39SQ). Working pattern: Hybrid - 36 hours per week (Mon-Fri).

What you'll be doing

• Working on behalf of Operations and managing expectations to solution delivery (ensuring maintenance requirements are considered as part of the core design - feedback & challenge).
• Be engaged at a local level and understand site performance and restrictions, flagging risk to delivery.
• Manage and facilitate meetings, workshops, and progress reviews. Manage site access requests.
• Support decisions around temporary arrangements, and understand critical information around temporary solutions.
• Monitor project from an operational perspective, liaise with all relevant parties, internal & external.
• Work with system planning, identifying gaps between investment plans and operational requirements.
• Work closely with Operational site teams to encourage synergies to deliver project success. The role holder is expected to be present on site as required to ensure ownership of related activity and reduce the impact on front-line teams.

What you should bring

Essential criteria:

• Ability to demonstrate delivery of projects to meet commercial/technical and operational objectives, as well as system optimisation.
• Excellent communication and strong interpersonal skills; ability to manage and influence multiple high-level and external stakeholders whilst delivering to tight deadlines.
• Knowledge & understanding of catchment and area implications to site performance to inform decision making on solution implementation.
• Awareness of legislative frameworks relating to future requirements that may impact delivery.
• Self-starting, resilient and tenacious while managing multiple priorities under pressure.
• Good knowledge of H&S systems, processes, and procedures.
• Full UK Driving License required.

Additional skills and experiences would be helpful:

• Previous experience in an Engineering solutions environment is desirable.
• A degree in a relevant field or equivalent experience in water or a similar utilities industry.

What's in it for you?

• Salary from £47,010 per annum, depending on skills and experience.
• Annual Leave: 26 days per year increasing to 30 with length of service (plus bank holidays).
• Company Car Allowance (subject to criteria).
• Pension: Maximum of 12% = 2x employee contribution.
• Performance-related pay plan linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Benefits to support health, wellbeing and finances - including annual health MOTs, access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, and life assurance.

Find out more about our benefits and perks.

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us daily. We aim to build a better future for all, helping customers, communities, people and the planet to thrive. It's a big job, and we need passionate and skilled people committed to making a difference.

Learn more

Working at Thames Water - Thames Water is a unique, rewarding, and diverse place to work where every day you can make a difference. We offer meaningful career opportunities, flexible working arrangements and excellent benefits. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and will support you through the recruitment process. If you need adjustments, let us know.

When a crisis happens, we rally to support our customers. As part of Team Thames, you can sign up to support frontline work as an ambassador. Full training and a valuable opportunity to learn more about our business.

Disclaimer: due to the high volume of applications we may close the advert earlier than the advertised date, so please apply soon to avoid disappointment.