Operations Director

The Role

Be part of a fast-growing, innovation-led SPF skincare brand as Operations Director to drive operational excellence, based in London.

Responsibilities

• Operations & Supply Chain
  • Oversee all aspects of the supply chain including raw materials, packaging and 3PL
  • Manage relationships with manufacturing partners ensuring timely production and delivery
  • Ensure compliance with international regulatory and legal requirements for SPF and skincare products (with external advisers)
  • Lead demand planning and inventory management, optimising stock levels across all channels
  • Drive cost efficiency and scalability in operational processes
  • Implement and continuously improve SOPs to support rapid growth
• Commercial & Strategic
  • Own and manage operational budgets and contribute to broader company P&L
  • Collaborate closely with sales, retail and marketing teams to align operational execution with commercial goals
  • Support new product development (NPD) launches ensuring timely sourcing, production and fulfilment
  • Lead the operational planning of go-to-market campaigns aligning supply with forecasted demand to maximise profitability
  • Manage the development and execution of artwork, packaging and compliance
  • Build and maintain strong relationships with key retail and distribution partners
• Team Leadership & Performance
  • Build, manage and mentor a high-performing operations team
  • Set and track key KPIs across operations, supply chain and logistics
  • Use data to make informed decisions and drive continuous improvement across the function

How You'll Dazzle Us

You'll bring 7-10 years' experience in senior operations roles within beauty, skincare or personal care, ideally in a high-growth or scale-up environment. You'll combine operational expertise with commercial acumen and a hands-on approach, thriving in a fast-paced setting. Your track record in demand planning, new product launches, supply chain management and stakeholder leadership will be second to none. Proficiency with MRP/MPS systems and experience across international markets will be a strong advantage.

What's Next

Apply via the form below and take the next step in your career today.